Shipping and Returns Policy of Ybonis Beauty Spa

Ybonis Beauty Spa takes pride in offering high-quality beauty products to our customers. Our shipping and returns policy ensures that you can make your purchases securely and confidently.

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Shipping:

Shipping Address: We ship to the entire United States.

Processing Time: Orders are processed within 1 to 3 business days after receiving payment.

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Shipping Time: Shipping time varies depending on the destination and shipping option selected. Generally, shipping takes between 3 and 7 business days.

Shipping Cost: Shipping cost is calculated based on the weight of the package and the shipping address. Customers will be able to view the shipping cost before finalizing their purchase.

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Order Tracking: An email with tracking information will be sent once your order has been shipped.

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Returns Policy:

Return Period: We accept returns of products within 30 days from the date of delivery.

Return Conditions: Products must be unused, in their original packaging, and with all labels and accessories included. Products that do not meet these conditions will not be accepted for return.

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Return Process: To initiate a return, send an email to DYBONIS@YAHOO.COM with your order number, product details, and the reason for the return. Our customer service team will contact you to provide further information and instructions for proceeding with the return.

Return Cost: Customers will be responsible for the return shipping costs, unless the product is defective or has been sent in error. In those cases, Ybonis Beauty Spa will assume the shipping costs.

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Refunds: Once the returned product has been received and reviewed, we will notify you by email of the approval or rejection of the return. If the return is approved, arefund will be processed to the original payment method within 5 to 7 business days.

 

Exchanges: If you wish to exchange a product for another, you will need to follow the return process and then place a new order for the desired product.

 

Sale Items: Sale or discounted products are not eligible for return or exchange, unless they have manufacturing defects or were sent in error.

 

If you have any questions or concerns about our shipping and returns policy, please do not hesitate to contact us at DYBONIS@YAHOO.COM or by calling 978-655-8082. We will be delighted to help you and resolve any issues you may have.

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Ybonis Beauty Spa reserves the right to modify or update this shipping and returns policy at any time without prior notice. Therefore, we recommend that you periodically review this page on our website to stay informed of any changes.

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We appreciate your trust in Ybonis Beauty Spa and are committed to providing you with high-quality beauty products and excellent customer service.

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Ybonis Beauty Spa
238 Pleasant St.
Methuen, MA 01844
Email: DYBONIS@YAHOO.COM
Phone: 978-655-8082